Terms of Service

Agreement to Terms

Welcome to Horai & Co.™ These Terms of Service ("Terms") govern your access to and use of the Horai & Co.™ website and the purchase of products from Horai & Co.™, LLC ("we," "our," or "us").

By accessing the website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website or purchase our products.

Eligibility

To use the website and make purchases, you must be at least 18 years of age or the age of majority in your jurisdiction.

Account Registration

When creating an account, you agree to:

• Provide accurate, complete, and current information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities occurring under your account
• Notify us immediately of any unauthorized use or security breach

Products and Pricing

We strive to provide accurate descriptions and images of our products. However, we do not warrant that all content is accurate, complete, or error-free. All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to correct pricing errors and cancel orders placed at incorrect prices.

Orders and Payment

Your placement of an order constitutes an offer to purchase. We reserve the right to accept or decline any order. Acceptance occurs when we ship your order. Payment is due at the time of purchase. By providing payment information, you represent that you are authorized to use the payment method provided.

Shipping and Delivery

Shipping times and costs are estimates and are not guaranteed. We are not responsible for delays caused by carriers, weather, customs, or other factors outside our control. Risk of loss passes to you upon delivery to the carrier. See our Shipping Information page for detailed policies.

Returns and Refunds

• Products must be unused and in original packaging for full refunds
• Opened products may be eligible for partial refunds or replacements
• Defective or damaged products will be replaced at no additional cost
• Return shipping costs are the customer's responsibility unless the return is due to our error
• Approved refunds will be processed within 5-10 business days

Wholesale Terms

Wholesale accounts are subject to additional terms provided upon account approval. Wholesale pricing is confidential and may not be shared publicly. Learn more on our Wholesale page.

Intellectual Property

All content on the website - including text, graphics, logos, images, and software - is our property or our licensors' and is protected by applicable intellectual property laws. You may not copy, modify, or distribute any content without our prior written permission.

User Conduct

When using the website, you agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Submit false or misleading information
• Interfere with or disrupt the website's operation
• Attempt unauthorized access to any portion of the website
• Engage in any fraudulent or deceptive activity

Disclaimer of Warranties & Limitation of Liability

THE WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HORAI & CO. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCTS GIVING RISE TO THE CLAIM.

Governing Law & Changes

These Terms shall be governed by the laws of the State of Texas without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Williamson County, Texas.

We reserve the right to modify these Terms at any time. Changes will be effective upon posting. Your continued use of the website after changes constitutes acceptance of the updated Terms.