Last Updated: March 3, 2026
Introduction
Horai & Co.™, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you create an account, place an order, subscribe to our newsletter, fill out a contact form, or contact us for customer support. This may include:
- Name and contact information (email, phone, address)
- Billing and shipping addresses
- Payment information (processed securely, not stored by us)
- Business information (for wholesale accounts)
- Order history and preferences
Information Collected Automatically
When you visit our website, we automatically collect certain information including IP address, browser type, device type, pages visited, and referring website.
Cookies
We use cookies to improve your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.
How We Use Your Information
- Process and fulfill your orders
- Communicate about orders, products, and services
- Send marketing communications (with your consent)
- Improve our website and customer service
- Process wholesale applications
- Detect and prevent fraud
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers - Payment processors, shipping carriers, and email platforms that help us operate our business
- Legal requirements - When required by law, court order, or to protect our rights
- Business transfers - In the event of a merger or acquisition
Data Security
We implement appropriate security measures to protect your personal information, including SSL encryption, secure payment processing, and access controls. However, no method of transmission over the internet is 100% secure.
Your Rights
- Access and update - You can access and update your account information at any time
- Marketing opt-out - Unsubscribe from marketing emails via the link in any email
- Data deletion - Request deletion of your personal information by contacting us
California Privacy Rights
California residents have additional rights under CCPA, including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information (we do not sell personal information).
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last Updated" date.